Frequently Asked Questions

Our classes are like no other cardio experience. We incorporate interval-training concepts in all of our rides that take your heart rate to significant highs and recuperative lows. Our instructors will challenge and encourage you to reach your individual goals and beyond. Music is a fundamental ingredient to any effective ride! Our instructors take the time to craft playlists that will motivate and inspire you. You will be amazed at how much fun you can have working so hard!
Nope! You pay for each class. You can purchase individual classes online or at the studio, or for a discounted rate; packages of 1, 5, & 10 are available. We also have unlimited monthly rates. Guest manage their accounts online, can reserve for the week ahead, and can select their individual spot.
Absolutely! We ask that all new riders arrive no later than 20 minutes before their first class. We want to make sure we can show you around and get you set up properly and for a safe ride.
Create an account for yourself and continue to the purchase page. Once that’s done, choose your desired package. Currently, we offer two complimentary rides for first-time local guests. We accept Visa, Mastercard, American Express, or cash. When you purchase a class you can reserve your spot online, there’s even a map of the room and you get to choose your spot.
TRUE Ride features custom combination lockers that keep your personal items secure during your ride. In addition, we offer immaculate men and women’s facilities each equipped with spa-grade amenities.
We recommend that you wear comfortable workout attire, specifically bike shorts/pants and moisture-wicking tops. You will also need lightweight sports socks. It is important to hydrate during class, so be sure to bring a water bottle. Earplugs are provided and a good idea if you don’t like it loud.
To ensure an effective and safe ride, our cycles accommodate “clip in” shoes, which allow you to transfer power efficiently with each pedal stroke, plus move out of the saddle safely to work your arms and abs. Our pedals are compatible with SPD and Look Delta cleats. If you don’t have those, don’t worry. We provide shoes for free on your first visit and $3/ride thereafter.
As a courtesy to other riders and our instructors, you must cancel your class 12 HOURS before your scheduled class in order to avoid penalties. UNLIMITED memberships are subject to a $10 LATE CANCEL/NO SHOW FEE if a class is not canceled within 12 HOURS (12) of the start of class. LIMITED & STANDARD series forfeit their class.
Yes! But please note that we release your spot EXACTLY 2 minutes prior to the start of class. If you are running late, give us a call to assure we hold your spot. Here is our phone number so you can program it into your speed dial: (530) 359-TRUE (8783)
We try to keep it simple! All Standard Series packages expire 180 days from the date of purchase.  Expiring Auto Renewal Series contracts automatically renew unless you start a new contract or cancel with a 15 day written notice.

Our studio is the perfect place to host your next non-profit fundraiser or private party with one-on-one attention from our staff and a personalized playlist. Come by or give us a call for more information! Print Flyer

Riders must be 4’11” at the minimum to participate in any class at TRUE Ride. Guests under 18 years of age must have a parent/guardian complete a waiver before attending and must be accompanied in class by an adult.
Our space is limited which does not allow us to provide childcare. Please do not leave children under 16 years of age unattended.

You may have more questions, and if so, we’re glad to answer them. Call us (530) 359-TRUE, or email

If it doesn’t challenge you, it doesn’t change you.

One of the best workouts EVER! Once the door is closed, it’s just you and the bike! For the 45 minutes I am in that room all my stress and worries are forgotten and I get to spend that time to focus only on myself! The instructors are amazing at pushing and motivating you during the entire workout! The first time I went to True Ride I was INSTANTLY HOOKED! I have found my new obsession!– Lacey Dee